Call us: +27 21 680 0900
[email protected]
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  • Services
    • Customised Software Development
    • Managed Services
  • Retail Solutions
    • POS Instore Solutions
    • E-Commerce
    • Insurance Solutions
    • Omni Channel Experience
    • Partner in Digital Transformation
    • Merchandise
    • Credit Solutions
  • About
    • Who We Are
    • Why redPanda Software
    • Core Competencies
    • Our People
    • Way to Grow
    • Awards
    • Our Tech Journey
    • Testimonials
    • Our Clients
  • Insights
    • redPanda News
    • Industry News
    • Videos
  • Contact
  • Careers
    • Career Opportunities
    • Training and Development

MANAGED SERVICES WE OFFER A COMPLETE SUITE OF MANAGED SERVICES CONTINUE ON SITE

Managed Services with End-to-End Support

Through our consultative partnership approach, we offer development and support services to manage our own customised software developed, as well as third-party software.

Our dedicated team will proactively provide strong operational support to monitor, reconcile and integrate the entire ecosystem to provide a sustainable return on investment (ROI). This approach allows our clients to focus on their own business strategies and operations so they are able to grow without the hassle of worrying about the right software and services fit to help them maintain connected customer experience excellence.

We offer a complete suite of managed services to third-party software providers in South Africa, as well as to companies abroad, supporting both software packages and custom software applications.

OUR MANAGED SERVICES INCLUDE

First and second line support, including call centres and IT service desks.

Software and technical support including root cause analysis.

Operations and Monitoring.

Infrastructure services, including hosting and networking.

Software rollout and implementation.

CLOUD APP DEVELOPMENT / MIGRATION

We partner with retailers and help them migrate to a cloud environment replacing legacy systems for more agile, cloud-driven solutions that offer a wealth of opportunities. For instance, a cloud POS provides real-time visibility of stock levels enabling the retailer to better manage the supply chain. And when it comes to providing product recommendations for customers, what better way than to use the high performance computing capabilities of the cloud for artificial intelligence-driven algorithms that can customise this on an individual basis.

The cloud not only streamlines operations, but it also delivers the scalability any retailer needs for the digital age. By equipping any outlet to effectively handle peak shopping periods and even a variety of promotions, the single pane of glass management provided through innovative cloud-based solutions will result in demonstratable business growth.

REDPANDA SOFTWARE OFFERS A HOST OF MANAGED SERVICES FOR THE RETAIL INDUSTRY

NOVUM

In an era of technology-driven innovation, companies need to make quick decisions in order to gain a competitive edge. Access to the right information allows business leaders to reduce costs, make measurable improvements in customer service, productivity, and communication, and quickly identify and resolve problem areas.

Novum, powered by South African redPanda Software, provides businesses with a central hub for operations management, internal IT support, and customer service, giving managers access to realtime data to not only be able to better manage tasks and processes, but also implement continuous, trackable improvements and better manage client expectations.

CAREERS

About redPanda Software

At redPanda Software we have a decade of experience in developing customised software for the retail and financial industries.

Working with clients in South Africa, Africa and the UK, we have built our reputation for producing the highest quality solutions across the following specialised business processes.

AWARDS

Contact Us

South Africa

Phone: +27 21 680 0900

Email: [email protected]

United Kingdom

Phone: +44 790 268 3917

Email: [email protected]

PRIVACY POLICY

© 2021 redPanda Software. All Rights Reserved. | Designed and Managed by Shall B Studio
  • Services
    • Customised Software Development
    • Managed Services
  • Retail Solutions
    • POS Instore Solutions
    • E-Commerce
    • Insurance Solutions
    • Omni Channel Experience
    • Partner in Digital Transformation
    • Merchandise
    • Credit Solutions
  • About
    • Who We Are
    • Why redPanda Software
    • Core Competencies
    • Our People
    • Way to Grow
    • Awards
    • Our Tech Journey
    • Testimonials
    • Our Clients
  • Insights
    • redPanda News
    • Industry News
    • Videos
  • Contact
  • Careers
    • Career Opportunities
    • Training and Development
redPanda Software