Point of sale (POS) technology in a modern enterprise solves a myriad of problems, from managing inventory to insights that improve customer experience and retention, as well as a host of other tools to support omnichannel retailing.
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A key trend to emerge from Total Retail’s second annual Top 100 Omnichannel Retailers report was that retailers are allowing their customers to access, earn and redeem their loyalty points across the different channels in which the retailers operate (e.g., online, store, mobile, app, etc.).
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