Blog

In the devastating wake of the global pandemic, companies across industries are grappling with the economic impact – and few more so than the embattled retail sector. Without a doubt, “making the numbers” is rare amid weaker revenue. This means there is inevitably a strong focus on cost containment, including IT spend, often resulting in the dilution or even abandonment of IT initiatives that are essential to retailers’ long-term competitiveness.

Despite the fact that South African business and consumer confidence is low, local retailers are faced with a significant opportunity to drive sales and become more operationally streamlined and efficient. This opportunity lies in technology and shifting to intelligent retail software and platforms that enable retailers to embrace digital offerings and drive innovation.

While the economic environment is creating a tough operating landscape for South African retailers, technology is providing near-infinite opportunities for forward-thinking retailers to drive sales and bottom-line growth.